Policies

1. Shipping Policy

We ship our products internationally using reliable fulfillment partners. 

Processing Time

  • Orders are typically processed within 1–3 business days, depending on the shipping method selected(standard, economy, or express). You'll receive a confirmation email with tracking details as soon as your order ships. 

Shipping Rates & Delivery Times

  • Shipping costs and delivery times vary depending on your location and chosen shipping method. These details will be visible during checkout. 

Customs, Duties & Taxes

  • International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer and vary by country.

Tracking Your Order

  • Once shipped, you'll receive a tracking number to monitor your order's journey.

Shipping Restrictions

  • Please note that shipping availability may be limited in certain regions due to carrier restrictions or import regulations.


2. Privacy Policy 

Welcome to our store. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. 

Information We Collect

  • Personal details such as your name, email, address, shipping and billing address, and payment information.
  • Information about your interactions with our website, including browsing data and purchase history.

How We Use Your Information

  • To process and fulfill your orders.
  • To communicate with you about your orders, promotions, and updates.
  • To improve our website and services based on your usage and feedback.
  • To comply with legal obligations.

Sharing Your Information

  • We share your information with trusted third parties who assist us in operating our store and fulfilling orders, such as payment processors and shipping providers.
  • We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

  • We implement industry-standard measures to protect your personal data. However, no method of transmission over the internet is completely secure.

Your Rights

  • You have the right to access, update, or delete your personal information.
  • You can unsubscribe from marketing communications at any time. 

Cookies and Tracking

  • Our website uses cookies and similar technologies to enhance your shopping experience.

Changes to This Policy

  • We may update this privacy policy occasionally. Any changes will be posted on this page.

 

3. Terms of Service

Welcome to our store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions:

Orders and Payment

  • All orders are subject to product availability and confirmation of the order price. At the moment, PayPal, trustworthy and reliable, is the only payment gateway we accept. 

Shipping and Delivery 

  • We strive to deliver your order within the estimated timeframes. Shipping costs and delivery times vary based on your location and chosen shipping method. 

Returns and Refunds

  • Please refer to our Refund Policy for detailed information regarding returns and refunds.

Intellectual Property

  • All content, including images, text, and logos on this website, is owned or licensed by us and protected by copyright laws. Unauthorized use is prohibited.

User Conduct

  • You agree not to use our website for any unlawful or prohibited activities.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.

Changes to Terms

  • We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website.

 

4. Refund Policy

We want you to be completely satisfied with your purchase. If there's an issue with your order, we're here to help.

Refund Eligibility

  • The item must be damaged or defective upon arrival.
  • A refund request must be submitted within 3 days of delivery.
  • You must provide clear photo evidence of the damage or defect.

What's Not Covered

  • Refunds will not be granted for items without proof of defect
  • We do not offer refunds for change of mind or dissatisfaction without a valid issue.

How to Request a Refund

Please contact us with

  • Your order number
  • Photos of the item and packaging
  • A brief explanation of the issue

We will review your request and get back to you within 2–3 business days.